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faq

Shipping 

All items are tracked aside from stickers. Orders can take up to 4 weeks to be processed during busy periods.

Refund and returns policy 

We accept no responsibility for orders placed with incorrect address, or for the wrong size, colour, or style.

 

Any claims for misprinted / damaged / defective items must be submitted within 10 days after the product has been received.

You must email photographs of the faulty item and packaging, plus receipt showing your order number, if the item is faulty. We do not refund or exchange items unless they are faulty. Please ensure you order the right size, if in doubt we recommend you order the next size up.

 

For packages lost in transit, all claims must be submitted no later than 15 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

 

The return address is set by default to the fulfilment facility unless it's one of our stock items. Stock items will be returned to the address on the shipping label.

 

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

 

Unclaimed - Shipments that go unclaimed are returned and you will be liable for the cost of a reshipment.

 

We do not accept returns of sealed goods, such as but not limited to face masks, which are not suitable for return due to health or hygiene reasons. 

 

Please contact us with any questions, comments or complaints.

Material for Handmade items

Here are the fabric descriptions and other pertinent listings for all of our blanks.

 

Tanks

  • 60% combed ringspun cotton/40% polyester lightweight jersey

  • Ladies fit, racerback 

 

Round neck t-shirts

  • 60% combed ringspun cotton/40% polyester lightweight jersey

  • PLEASE NOTE: this style runs small so you may need to size up- please refer to the measurement chart

  • Ladies fit

 

V-neck t-shirts

  • 60% combed ringspun cotton/40% polyester lightweight jersey

  • PLEASE NOTE: this style runs small so you may need to size up- please refer to the measurement chart

  • Ladies fit

 

Unisex T-shirts

  • 100% combed and ringspun cotton

 

Round neck long sleeves

  • 100% combed and ringspun cotton, 30 singles

  • Ladies fit

 

V-neck long sleeves

  • 100% ring spun cotton, 30 singles

  • Ladies fit

 

Baseball tees

  • 52% combed and ringspun cotton, 48% polyester

  • Unisex fit

 

Hoodies

  • 80% cotton/ 20% polyester blend fleece with 100% cotton face, 20 singles

  • Metal eyelets

  • Unisex fit

 

Premium Hoodies

  • 70% combed ring spun cotton, 20% recycled polyester, 10% polyester

  • Drawcord-free, unlined hood

  • Oversized pouch pocket

  • Proud member of the U.S. Cotton Trust Protocol

  • Unisex fit

 

Wild Orchid hoodie

  • 100% ringspun combed cotton

  • Mineral washed for vintage look, 20 singles, 100% cotton face yarn

  • Raglan sleeves

  • Double-needle top stitch on all seams, matching draw cord

  • Unisex fit

 

Zip Hoodies

  • 55% cotton/ 45% polyester fabric

  • Double shoelace drawcords w/ antique silver metal tips

  • Single shoelace drawcord on Bone and White

  • Antique silver zipper & zipper pull

  • Loopback terry fabric

  • Antique silver eyelets

  • Unisex fit

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